Refund Policy

Last updated: September 2026

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all Twikii orders. To request a refund, visit paddle.net or contact our support team at support@twikii.com and we'll help you.

For more detail on how refunds and cancellations are handled at checkout, see Paddle's Refund Policy.